# CogNeed App

## Menu ![](https://2960584979-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwxFhwJcQn16jKJAsOo4Q%2Fuploads%2FC6vKUnRXyec95CTRRroy%2Fimage.png?alt=media\&token=2610dc34-0457-4909-bbaf-22d359bfeb48)

It is located at the top left of the application

![](https://2960584979-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwxFhwJcQn16jKJAsOo4Q%2Fuploads%2FmapvG2VIvAulqwtjHvJk%2Fimage.png?alt=media\&token=27ab8428-aa4d-43e8-a3a7-da23c2868adc)

You find there:

![](https://2960584979-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwxFhwJcQn16jKJAsOo4Q%2Fuploads%2FzNR5eCuYsFrjv1ySSFWw%2Fimage.png?alt=media\&token=fed2879f-c596-4d7f-bda1-ca704bbf62cc)

* The project you have access to and a menu to change it if you have access to multiple projects within your organisation.&#x20;
* Your devices: check and change the microphone connected to the CogNeed App. &#x20;
* Data Update: Refreshes CogNeed App if content has been added very recently to the Dashboard.&#x20;
* Request content (Dashboard redirect): to request the addition of new content not yet entered on CogNeed.&#x20;
* Dashboard access: link to your customer area.&#x20;
* Your user settings, including:&#x20;
  * General preferences&#x20;
  * Account settings&#x20;
  * Notification settings\
    ![](https://2960584979-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwxFhwJcQn16jKJAsOo4Q%2Fuploads%2FfK6YtjWuYDahLAsUOf7n%2Fimage.png?alt=media\&token=18392f2a-e260-486a-a4ed-3fdf6ab6c9af)
* A shortcut to the Help Center you are currently viewing&#x20;
* Application update and versioning information

## Application

![](https://2960584979-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwxFhwJcQn16jKJAsOo4Q%2Fuploads%2FlXfiUGY3VVzJVm6xp7HC%2Fimage.png?alt=media\&token=99fb1918-ed4a-4a99-8056-f3d7df399acd)![](https://2960584979-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwxFhwJcQn16jKJAsOo4Q%2Fuploads%2FxJU5rMMzRJaURwvHzIOi%2FScreenshot%202023-06-28%20at%2010.58.07.png?alt=media\&token=6dd3ef22-8bc3-4bf9-92f3-b4ef00d47e74)

### Feedback :thumbsup::thumbsdown:

Two small icons for feedback (Thumbs up / down) are displayed in the higher section of the CogNeed Assistant to get the agent's feedback on the content.&#x20;

### Links

The content card shows up to two links to other content card which can guide you during your conversations.
