# Installation & Connection

CogNeed is available as a Progressive Web Application (PWA) to be installed on your desktop. This installation does not require administrative rights.

## 1st connection&#x20;

You have received an email from <contact@cogneed.ai> inviting you to join your organisation.

{% hint style="warning" %}
If you haven't received it, check your spam and/or junk mail. If you still don't see it, contact your administrator directly.
{% endhint %}

<figure><img src="https://160715368-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRFCbypPSQCx2ezWjFUPY%2Fuploads%2FegIJjZmwa3zKZlCMJOBn%2Fimage.png?alt=media&#x26;token=0808fa0d-f95e-4582-9bc6-58d8c67edded" alt="" width="563"><figcaption></figcaption></figure>

* Click on "Join us"
* Enter the email address where you received the invitation
* Copy and paste the one-time password (received in the invitation email), paying attention to the spaces!
* Choose a new password that meets CogNeed security requirements.
* You are now logged in and automatically redirected to the page <https://live.cogneed.ai>!

{% hint style="danger" %} <mark style="color:red;">Warning:</mark> Your password will only be known to you. If you lose it, you can reset it on the CogNeed login page.
{% endhint %}

## Installation

* Allow microphone use, as well as notifications;
* Click on "**Install the app**"&#x20;

<figure><img src="https://content.gitbook.com/content/RFCbypPSQCx2ezWjFUPY/blobs/eyGY0HAirYeGM2syX3Jb/image.png" alt="" width="563"><figcaption></figcaption></figure>

* A pop-up appears, click on "**Install**":

<figure><img src="https://160715368-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRFCbypPSQCx2ezWjFUPY%2Fuploads%2FNW5kF5Ia5bu2MYchYsZ6%2Fimage.png?alt=media&#x26;token=ce3e7e78-312b-4cde-aa4f-c574e0939613" alt=""><figcaption></figcaption></figure>

> The application opens and the CogNeed icon appears in your Windows taskbar.

* Right-click in the taskbar to pin CogNeed:

<figure><img src="https://160715368-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRFCbypPSQCx2ezWjFUPY%2Fuploads%2FQtqtXSjFn2nGnLSFaUIX%2Fimage.png?alt=media&#x26;token=1a9edf6a-c00e-4bbb-a63c-e64e5d17492a" alt=""><figcaption></figcaption></figure>

### No link to install the app?

If you can't find the link to install the app, you have 2 other options to install the CogNeed PWA.

{% tabs %}
{% tab title="Option 1" %}
Use the installation icon in your browser's URL search bar.

<figure><img src="https://content.gitbook.com/content/RFCbypPSQCx2ezWjFUPY/blobs/SSHXMPD2W3OzYGAHBHCt/image.png" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Option 2" %}
You don't have the install button or icon in your browser's URL search bar.

* Go to the 3 vertical dots at the top right of your browser:

<figure><img src="https://content.gitbook.com/content/RFCbypPSQCx2ezWjFUPY/blobs/GqkR0rvtSjNrXbfsQEQ4/image.png" alt=""><figcaption></figcaption></figure>

* Click on "**More tools**" then "**Create shortcut**"
* Check the "**Open in a window**" box and do not change the title:

<figure><img src="https://160715368-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRFCbypPSQCx2ezWjFUPY%2Fuploads%2FgYq6vEwjftfeUiRmi6Ts%2Fimage.png?alt=media&#x26;token=1ab62aef-8ee0-487c-adbb-e46777d6ac67" alt="" width="233"><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}
